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To Cloud Out or to Edge In? That is the Question.

Store infrastructure impacts both customer experience and bottom line, so it’s not whether cloud strategy is best or if Edge technology is optimized but rather a combined method for the best possible outcome.

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Demand for grocery delivery has surged recently but challenges remain

Grocery delivery is bringing more choice and convenience to the sector, but making it work effectively and meeting evolving customer demands can be challenging.

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A food revolution is happening; retailers will need to embrace the change

Sales for certain plant-based offerings such as dairy are growing year after year. As a retailer, how do you decide what to offer and what not to?

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Digital loyalty programs—overcoming challenges

Digital loyalty programs can be the cornerstone for retailers, but they come with a number of challenges. We look at how to make them really work.

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Emotions can trigger increased spending for many reasons

Emotions drive buying behavior for the majority of consumers. But how do their feelings dictate what, how and where they buy?

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Ways to increase customer loyalty amidst inflation

Marketing strategies are key when inflation hits. How can you keep your customers loyal to your brand?

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Choices for the retail consumers continue to evolve

As many consumers become increasingly selective and cost-conscious, private labels have gained significant traction in the retail industry.

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Technological advancements are improving sustainability tactics

As more innovative solutions arise; grocers and manufacturers are adopting new methods to gain control of sustainable opportunity.

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Ecommerce – the rise of voice shopping

As technology evolves, voice recognition has gone from a novelty technology to one of the fastest-growing opportunities in e-commerce.

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Seasonal merchandising is a smart business strategy with huge growth

Are you leveraging seasonal merchandising for grocery ecommerce?

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Present a compelling user experience with the latest technology

Retailers are getting creative to entice consumers by providing an engaging experience.

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Meeting the demand for alternative fuel options

Weighing the pros and cons of replacing gas pumps with EV charger stations at c-stores. Is it worth it?

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Superior experiences will reign the future of retail industry

Modernizing technology can create a secure and successful future in retail.

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Is BNPL still an attractive offering from one generation to the next?

Buy now pay later has seen many ups and downs in the last few years but it has a strong staying power, due to its popularity among younger shoppers.

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Do you think that self-checkout can’t be good for your employees?

The benefits of self-checkout aren’t only for your customers and supporting your bottom line, your employees can win, too.

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QR codes can offer an unique in-store experience for your customers

Find out how multi-URL codes can be customized for your consumer journey.

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Thriving in the next decade of store transformation

Retail stores have seen various transformations since the 1800s.

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Omnichannel is NOW – don’t get left behind

Make the shopping experience as simple as possible for the customer.

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Evolution seems to be a common theme in both baseball and in the retail industry

The topic of baseball and retailers seem worlds apart but they both have dealt with some serious curveballs over the years. And the similarities, it turns out, are many.

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Why data analytics is changing inventory optimization

Optimization through data-backed insights enables inventory managers and data analysts to act ahead of the curve, avoiding bottlenecks and delays.

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From 2018 to now, the state of grocery retail has had many peaks and valleys

Creating a catered grocery experience for your consumers will be key to how you survive and compete in the future.

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From traditional checkout staff to brand ambassadors

Train to Retain: How to train your staff to complement the latest s.

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Keeping loyalty programs fit for the digital age

Businesses have to ensure loyalty programs are personalized to their customers, integrating social media and mobile payments for ease of use.

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Leverage the power of AI to boost customer experience

AI marketing technology can help businesses identify different segments within their target market and enable more appropriate use of marketing material tailored to each customer.

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Forward-thinking retailers should explore what the Metaverse can offer consumers

The Metaverse could open opportunities for retailers looking to expand their offerings and consumer breadth in a virtual environment.

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What can Big Data tell you about retail customer operations

Predictive analytics on social media platforms will present clear insights so retailers can adjust their strategies to increase market size.

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Adopt the latest c-store technologies to enhance the checkout experience

POS digital technology enables convenience stores to improve the customer experience

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Offering a better gas station experience

An efficient POS system can provide a solution to all challenges that c-stores face

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Say goodbye to online cart abandonment for good – Here’s how

How to beat online cart abandonment

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The impact of gas prices on retailers

How retailers can adapt to record prices at the pump

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Addressing labor issues with self-service technologies

Why self-service is the perfect solution to labor shortages

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How retailers can better leverage edge solutions to maximize in-store data

Retailers can achieve a flexible store infrastructure with edge computing.

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Innovative technology is helping to combat world hunger

Retailers are taking small but mighty steps to minimize food waste.

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Why live selling will change social selling forever

Social ecommerce is a prerequisite if retailers want to thrive in the digital age

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Tackling inflation concerns with loyalty programs

A survey revealed that 75% of consumers would switch to a competitor to take advantage of better loyalty rewards.

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Reduce wait times with self-checkout

Self-service checkouts can help retailers alleviate the labor shortage

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Are cryptocurrencies the future of retail?

Could cryptocurrencies save brick and mortar retail

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Transforming retail with eCommerce

What trends will shape eCommerce in 2022?

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Level up your loyalty program to ensure customers stay loyal to your brand

Personalizing your loyalty program is critical to the success of your brand.

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Change, evolve and pivot when consumer demands shift

An Agile Strategy fuels digital innovation and delivers better customer experiences.

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Digital technology powers omni-channel customer experiences and enables businesses to grow customer satisfaction

Carefully planned and implemented digital technology can be used to power your marketing framework and is critical to the success of your retail strategy.

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Get your house in order first to save time and money during a retail merger

Integrating IT operations is critical to the success of your next retail merger or acquisition.

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A closer look at retail supply chain disruptions and trends for the future

How are retailers dealing with shortages and increased demands?

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Does your POS system have what it takes to drive success?

Customers crave convenience now more than ever. A strong POS system can help.

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How to attract customers fueling up for the holidays

People will soon be fueling up for holiday shopping and travel. Convenience will ultimately draw them to your store or gas station.

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Record stockouts, higher prices, and smaller discounts

A wild ride in store for e-commerce, social commerce and mobile commerce

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No one likes change, but business process design can smooth the waters

Retailers can optimize business process design to launch new tech with least operational disruption

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What’s eating into your software development time and budget?

Sorting tech debt frees time for innovation

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Complete these key tasks before the holidays

As the holiday rush slams into gear, make sure you’ve checked these tasks off your list

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Is third party delivery the right fit for your convenience store?

A strategic approach to taking your convenience store online - fast.

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The source of inventory shrinkage can come from unexpected places

How new tools can eliminate hidden causes of inventory shrinkage

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Predictive analytics are the future of smart retail

Use predictive analytics to stay on top of retail trends

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Take control of your retail future with APIs

Microservices powered by APIs can give retailers the tools to innovate without replacing their legacy systems

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The future of grocery is here: look for these 5 things in your Ecommerce solution

Learn how to find the best Ecommerce solution for your grocery store.

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The virtues of virtualization for retail

Virtualization technology isn’t just for the corporate setting. Explore six reasons this technology is ideal for the retail environment.

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Why and how to implement a smart checkout strategy

Smart checkout is becoming increasingly popular. Don’t miss this trend.

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The dos and don’ts of mobile app development within retail

How innovators can use mobile technology to capture more wallet share

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Could software robots be the answer to retailers narrowing margins?

Automation is gaining a lot of attention as retailers try to adjust to mounting pressure to remain competitive and profitable

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Which knee-jerk reactions to COVID should retailers hang on to?

Retailers had no choice but to make big adjustments to their operations because of COVID—so what stays and what goes?

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Is your checkout fast and friction free, so customers leave on a high note?

Many of your customers say they want to be in and out in 10 minutes, can they in your store?

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Make it social and your connection to your customer is bound to last

Social commerce is a prime way for retailers to engage and connect with customers

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What would it look like if eCommerce and live streaming had a baby?

The digital-first era calls for a different approach to the online shopping experience you give your customers

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If they see the benefits, customers will share a lot about themselves

Data analytics is one of the keys to the future of the store, and your customers are starting to get on board

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How important is that emotional connection you have with your customers?

When it comes to customer loyalty nothing beats positive emotion and there are many ways you can deliver it

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How c-stores can integrate third-party delivery

And drive more sales for everything from household items to foodservice.

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How c-store foodservice can rival quick-serve restaurants

Foodservice is fast becoming a differentiator for c-stores. Here’s what the best ones offer.

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Want more customers using your c-store SCO?

Here’s how to increase adoption.

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COVID and the acceleration of flexible order fulfillment

Considerations for retailers as this becomes a permanent part of their future.

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Don’t shy away from confronting shrink

With these six principles retailers can reduce loss of inventory

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11 steps to a smarter front of store retail transformation

Practical strategies to help retailers reduce costs and improve customer experience, throughput & more

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Making loyalty work for your consumers

You know the benefits of loyalty programs for retailers. But is your loyalty program working for your customers?

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How technology-enabled innovation can help brick-and-mortar retailers compete with pure-play eCommerce

Take your social media presence to the next level with social commerce

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Can you turn your queue into an advantage?

When you take control of your queue, you can improve your operations and please more customers.

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What’s keeping shoppers away from your self-checkouts?

Serve more customers faster, with checkout innovation that does not put more demands on your labor pool.

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Self-service as a competitive advantage

And why retailers could see it as a “reset” button in a post-pandemic world.

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What if your consumers could be in your store and on social media at the same time?

Social commerce is one of the largest ecommerce trends for a reason, consumers love the convenience and personalization and it’s a win-win-win for retailers.

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Imagine the possibilities with 30% more retail space. What could you do with it?

Use your store’s data to design a better checkout experience and gain more merchandise space

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Is it time for RFID in the supermarket?

Retail has long counted on innovations to smooth everything from checkout to supply chain. Now, it could be time for RFID to shine.

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Is grocery ecommerce here to stay?

How retailers can benefit from shoppers’ shift to digital.

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Who owns the corner on convenience? It should be you!

Without the ability to adopt digital-first technology you’re not going to give your customers the experience they want.

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A guide to a unified customer experience retail strategy

Unified customer experience means engaging your customer across multiple channels throughout their entire journey. In the experience age, it’s never been more important. Here’s why.

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How to leverage physical retail for your e-commerce future

Brick-and-mortar real estate is shrinking, a trend supercharged by the pandemic. Many companies are leveraging these assets as a bridge to the future.

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Global grocery shopping trends create a big local boom

Is the trend here to stay?

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Want customers back in your brick-and-mortar store? Keep these strategies in mind

How to change the retail experience to meet new customer expectations in 2021? Try these!

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What is social commerce and what does it mean for brick-and-mortar retailers?

Brick-and-mortar isn’t going anywhere, especially when businesses use the right channels to connect with modern audiences. Here’s how.

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Returns rose in 2020 - here’s how to prepare for 2021

With more purchases come more returns. How will you brace for the impact of reverse logistics in 2021?

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Future, interrupted: How retailers can adapt

How retailers are adapting to change and what the future looks like now

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4 best practices for grocery digital transformation

The demand for online grocery shopping is a digital game changer for grocery stores

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Data from the past can predict your retail future

Using KPI metrics and gaining insights into your business can lead to more impactful decision making

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Can you really handle an IT failure right now?

It can be risky for retailers to go it alone on IT support hoping nothing goes wrong

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Pop culture predicted the future of retail. What’s next?

Books, movies, and TV shows have long had an infatuation with the future—and many times, they were right. But, what’s next?

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Retail loyalty program do's and don'ts

There are loyalty program dos and don’ts you should know about

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How retailers can drive more e-commerce sales

Store closures, online shopping spikes and 2 ways to see more online sales.

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SCO can Enable a Totally Touchless Checkout Experience

Make your self-check totally touchless to keep your customers and staff safe, and improve your customer service

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Why independents need SCO more now than ever

Your customers will expect you to have self-checkout and if you don’t have it, they may go somewhere else

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Five ways c-stores can enhance the customer experience

If your customer experience has suffered in the pandemic, do this.

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You have more to gain with EMV compliance than you realize

While the deadline for c-stores has been extended again, there are many benefits to becoming EMV compliant now

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Bridge the distance with your customers safely

By engaging with your customers at the pump you can increase revenue and customer loyalty during a socially distant time

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You’re EMV complaint. What’s next?

Welcome to the club where you’re in a better position to accept more secure payments that bring big benefits.

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The hidden opportunities in EMV compliance

If you’re not EMV compliant, you’re missing out on an opportunity to safeguard your customers—and grow your business.

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Is your c-store just a store...or a destination?

When you unify your operations into a single, amazing experience, you can take your store from fuel stops—to full stops.

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C-store operators: How engaging are you?

Mondays used to mean slow business for one c-store. Here’s what fixed it.

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Are you ready for the most important time of the year?

There's a lot to think about this peak season. Let us help you create your list and check it twice.

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The importance of designing the self-checkout zone

Learn how to enhance your customer's self-checkout experience with new design techniques that improve navigation and efficiency.

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Is your forecourt a money maker?

You’re missing out on big revenue opportunities when you don’t get your fuel customers to come into your store.

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How do you balance store ops with pandemic disruption?

Salling Group shares how they did it successfully across their Bilka hypermarkets

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Self-service doesn’t mean no service

Here’s why self-checkouts actually deliver a better experience for shoppers, store managers and associates alike.

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Want more labor in your store, without increasing your labor costs?

Redirecting labor from your front-end to other areas of your store is possible with self-checkout

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How well are you using data to keep your shelves stocked?

Especially during a crisis, having consistently stocked shelves is critical to building brand affinity, customer satisfaction and loyalty.

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Are you ready for the peaks and the valleys?

A data-driven staffing approach helps you better handle busy and slow times so you’re not losing money or customers.

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The guide to grocery store cleaning during COVID-19

How a grocery store cleaning checklist can help you maintain spotless standards

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Managing grocery costs with technology

From employee scheduling software to sales forecasting, technology is helping grocery stores protect their profits.

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Maintain a safe essential business at any footfall traffic level

No matter what happens throughout the coronavirus pandemic, these guidelines will help essential businesses keep customers and employees safe.

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Turning customer activity data into powerful personalization and loyalty

Loyalty programs offer a great opportunity to grow revenue—if you personalize your program with the right kind of customer data.

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The ROI of the impending EMV shift

Upgrading your pay-at-the-pump technology to accept EMV chip payments is a necessity, but it’s also an opportunity to increase revenue.

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C-stores commit to food service with in-store and mobile technology

Self-service and mobile ordering, delivery and payment technologies can help convenience retailers grab more market share.

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Guide to credit card fraud prevention

Credit card fraud can originate from inside or outside of a business and impacts both brick-and-mortar and online stores. Here’s how to protect against it.

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Going cashless may not be as simple as you thought

Looking to go cashless? Understand your local laws, consumer transaction data and who your shoppers are first.

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Store specific shopping trends show consumers rule retail more than ever.

Retailers must take an informed approach to in-store, buy-online-pick-up-in-store, curbside and online shopping strategies to adapt.

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Unearthing a new business model for a home gardening store

How one California retailer turned to technology to adapt to the pandemic

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Meet kiosk accessibility requirements to better serve customers with disabilities

Giving customers with disabilities more access to self-service kiosks keeps retailers in ADA compliance, is the right thing to do—and makes good business sense.

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Fueling in-store sales with forecourt advertising

You’ve got a captive audience when people are filling up. Here’s how to use that time to get them inside your store.

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Reopening your retail store: what you need to know

There’s a lot to consider, so here are a few tips to help you plan.

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NCR launches antimicrobial coating for retail; hardware

Increase protection for your customers with antimicrobial coating on retail hardware touchpoints

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Digital in a time of crisis

A digital first mindset is shaping how customers interact

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Software defined stores? They're made to survive.

Whether navigating today’s pandemic or a future shakeup, these stores will win. And there’s one big reason why.

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What retailers should consider when integrating mobile payments

Today’s shoppers want mobile payments—in-store as well as online. Here’s how to prepare your store.

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Improve your impacted supply chain

Considerations for retailers as they adapt their supply chain strategy amid coronavirus and prepare for the future.

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Retailer’s guide to digital transformation

The time to transform is right now. And it’s driven by consumer behavior. Read more

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What retailers should consider when integrating mobile payments

The payments industry is changing at exponential rates - what does that mean for retailers and how can they take advantage of mobile payments.

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What is Peak Season 2? And can you manage it remotely?

We're in a whole new kind of peak. And it calls for a whole new way to manage it.

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What retailers should consider before going to touchless payments

Is going moving towards touchless payments the right choice? Check out what retailers should consider first.

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FAQs for NCR retail customers

We answer your top questions about NCR installations, supply chain and more during COVID-19.

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How to keep your help desk running remotely

You can solve 75% of incidents with these 5 protocols.

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NCR helps retailers create touchless self-checkout

And it doesn't even require any new technology.

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How retailers can adapt to changing shopper habits

One change? Shoppers say brand doesn't matter - see how this & other trends are influencing retailers.

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How to position your retail business for success

Insights to help retailers prepare for the future's new normal.

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How to clean NCR self-checkout & POS hardware

A downloadable guide to safely cleaning your NCR hardware.

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Wholesalers: Are you closing?

Here's what to do with your NCR technology if you need to close temporarily.

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C-stores: Do this if you need to close

Whether you're still selling fuel or closing temporarily, here's what to do with your NCR technology.

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Put your c-store customers at ease

From your forecourt to the store, here are a few tips on making the experience safer.

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Retailers: How to update your shoppers during COVID-19

From returns to new shopping hours, here’s what to say (and where to say it).

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Grocers modify hours & more for safer operations

How grocery retailers are adapting the shopping experience for COVID-19.

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Convenience and fuel retailers are even more essential

Helping truckers keep delivering essential supplies is just one reason why.

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Austria is first in Europe to ease lockdown

As deaths and infection rates fall, shops will reopen at the end of April.

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How is the foodservice supply chain adapting?

Distributors are making surprising changes to keep things moving.

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Contactless card payment limits increase in Europe

The goal is to encourage more shoppers to go contactless for safer transactions.

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Retail heroes step up to help others

From shopping "angels" to a dedicated milkman, people are helping each other during COVID-19.

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U.S. grocers hire displaced restaurant workers

"We're all in this together, and we're hiring."

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Store closed or staying open?

Helpful guidance for department and specialty retailers trying to operate right now.

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Europeans work to Keep Commerce Running

Plexiglass screens, borrowing cross-industry workers and more.

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U.S. grocers hire displaced restaurant workers

"We're all in this together, and we're hiring."

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Grocery and supermarket store guidance during COVID-19

Ideas to adapt your POS, relieve store congestion, handle cash and more.

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Showing love to shoppers and employees like

How 3 retailers are caring for their communities during COVID-19.

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CDC and WHO coronavirus updates for retailers

Guidelines, mitigation plans and more to keep store customers and employees safe.

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Trustworthy coronavirus information resources for retailers

Misinformation is rampant, so here’s a credible list of sources you can trust to stay informed.

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Retail heroes step up to help others

From shopping "angels" to a dedicated milkman, people are helping each other during COVID-19.

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U.S. grocers hire displaced restaurant workers

"We're all in this together, and we're hiring."

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Europeans work to Keep Commerce Running

Plexiglass screens, borrowing cross-industry workers and more.

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Showing love to shoppers and employees alike

How 3 retailers are caring for their communities during COVID-19.