About NCR Data and AI
- Today’s customers demand simple, memorable experiences that are personalized and follow them wherever they go.
- As the market leader in transaction technology, NCR leverages distinctive insights and expertise to help our clients deliver frictionless experiences that delight their customers anytime, anywhere.
- Customized AI and Machine Learning models that analyze vast sets of data while predicting future trends to enable smart decision making.
- Visualized dashboard to showcase the data analysis, and to allow for businesses to gain critical insights that drive business decisions and improve bottom-line numbers.
Data and AI Labs: Case-driven systems that address individual business requirements to customize and train AI models
- Monitoring, compliance customization, hardware performance, business thresholds, measurements, real-world data changes, validation, trust, regulation and feedback.
- Data and AI consulting squads - including a wide set of skilled experts - collaborate with clients to co-create strategic AI products and solutions.
Data, Analytics and AI Factory: A “factory” Machine Learning operations environment to operate production within scaled architectures, allowing for cost-effective business-critical operating.
- The factory powers data and model version control, updates, optimization of human machine-interaction, monitoring of robustness and generalization of the model and on-going input noise detection and correlation.
- Our data lake architectures that are built in a multi-tenant environment, allowing client solutions to easily be onboarded whilst maintaining data governance.
NCR Data and AI Case Studies
Multinational doughnut and coffee chain
Merged a visual and data-gathering workflow to deliver a seamless, engaging checkout experience.
- 22% reduction in non-value add checkout time
- 6% increase in value added engagement time
- Next 6% increase in throughput
- Projected $1.5M increase per year
Global Restaurant Chain
Streamlined the workflow using automated data collection.
- Streamlined data delivery process from 5 people to 1
- Addressed points of failure within the delivery process.
- Increased efficiency and workload potential thanks to scalable data collection
- Gave reason for customers to order directly from the restaurant chain
American employee benefits company
"We crafted a completely customizable data strategy around the company’s ITM solution. We recorded benchmark and KPI data to assess a new strategy’s impact on customers, staff, sales, infrastructure, and overall operations, whilst conducting a discovery audit on how staff/customers were using myTeller."
- 40% more adoption of ITMs among customers
- The ability to identify optimal sites for new ITMS
- Branch staff trained to encourage ITM use
- Reduced administrative costs
- An increase in customers without sacrificing Gen-Z audience
- ROI maximized in ITMs
Customized retail services provider
"We used Freshop - a proven, highly scalable, API-based industry-leading cloud architecture solution, built by a team with decades of retail experiences. This helped us understand the clients, customers, brands, channels, and pricing models, and allowed us to offer industry-leading personalized solutions that put our clients and their customers first."
- 500% growth during a pandemic
- Double-digit growth 5+ years running
- Expanded audience
NCR Data and AI Use Cases
- Transform your data into actionable insights in real-time
- Gain a holistic view of each and every one of your customers
- Meet your customer with personalized interactions at every step of their customer journey
- Perfect your CX across all channels for a truly seamless end-user experience
- Provide real-time promotions to your customers at the exact right time
- Increase adoption of new technologies with strategy tailored to your unique customer base
Why NCR Data and AI Solutions
Best-in-class digital architecture, rich in industry data
Seamlessly integrated with NCR cloud-enabled POS, SCO, and ATM systems and solutions
Consulting experts armed with NCR proprietary data
Deep AI expertise combined with Machine Learning Operations
