Consumers still want the expediency that comes with shopping in a physical store. Self-service is a major shift. Technology will drive loyalty. See the latest research and step-by-step strategies for retailers.
The latest research shows technology-enabled experiences that improve safety, convenience and efficiency are top of mind for consumers today
That includes everything from a seismic shift to self-service to how they now brick-and-mortar to how their preferences are informing store transformation strategies. Get the eye-opening insights in our latest e-book.