Interview With Mark Ibbotson

Are you ready to transform for a reopening like no other?

Everything has changed as retailers begin their next big chapter. Watch a recent interview that covers the best advice from retail industry leader Mark Ibbotson to get ready for it.

As of March 2021, 3,199 stores have opened in the U.S. alone.1

Mark Ibbotson, C suite leadership positions with the world's largest retailers, has been at the helm of some of the world’s largest retail transformations. In this interview he shares some of the key elements that drove transformational success in the past and what he believes will be so important for retailers for a reopening like no other.

Topics will include:

  • Reimagining your store’s layout to understand what will drive the best customer experience
  • How to free up staff to sell and serve your customers
  • The acceleration of self-checkout and rethinking the customer experience 

Don’t let your retail transformation go from sizzle to fizzle. Watch the interview to hear from someone who knows what successful transformations take—especially the big ones. 

1 - CNBC March 21, 2021 https://www.cnbc.com/2021/03/21/store-openings-2021-10-retailers-that-are-opening-new-shops.html

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