NCR FastLane SelfServ Checkout
Finding ways to transform the in-store customer experience while controlling operational costs is critical to your business success. NCR FastLane SelfServ Checkout Sofware enhances the customer shopping experience while helping improve front-end efficiency, increase associate productivity and reduce shrink.
Modern user interface
Gesture-enabled interaction, consistent with mobile device experience. Animations combined with “follow me” hardware indicator lighting provide a visual lead through for ease of use.
Adaptive, weight-based security
Automatically monitor item sales using a learning weight-based algorithm that validates items being sold and triggers interventions when item weight mismatches occur. Increase throughput during peak transaction periods by reducing associate interventions whenever queuing detected.
Simplify the checkout experience with Picklist Assist
Customers often choose to skip the self-checkout when they have perishable items in their baskets because PLU codes can be time consuming to look up and key in. NCR’s Picklist Assist helps alleviate the hassle of manually searching through an entire PLU list to find the correct code. It relies on computer vision technologies with cameras built into the scanner to identify items as they are placed on the scale and presents the shopper with a short list of most likely items based on color, weight, and other characteristics. The shopper can quickly select the correct PLU code, which helps improve accuracy and efficiency to enhance the checkout experience. Machine learning continually improves suggestions over time.
Minimize front-end fraud with Produce Assurance
Using the same computer vision technology as PickList Assist, NCR Produce Assurance helps reduce shrink and possible fraud by identifying suspicious self-checkout transactions in real time. Produce Assurance uses sophisticated item recognition algorithms that compare the item selected by the shopper with the item placed on the scale. If a discrepancy is found, an image of the item will be captured and an alert sent to an attendant who can intervene before the sale is finalized.
Reduce interventions with SmartAssist
Using machine analysis combined with remote human authentication, NCR SmartAssist delivers next-generation video surveillance to alert self-checkout attendants in realtime of true security violations while reducing the number of false interventions. The end result is an enhanced consumer experience that helps increase front-end throughput, plus improved productivity as your attendants can focus on valid interventions, such as age-restricted item approvals.
