Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
NCR is the world’s leading enterprise technology provider of software, hardware and services for banks, retailers, restaurants, small business and telecom & technology. We enable digital transformation that connects our clients’ operations from the back office to the front end and everything in between so they can delight customers anytime, anywhere and compete.
Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
The network is the heart of digital business. We help you keep it beating with managed services that get you to market faster, extend your global reach and deliver the best customer experience.
Power your business by teaming up with NCR. We sell more payment, assisted and self-service technologies than almost any other vendor in the world. And our experience can help you focus your efforts on the most promising market opportunities.
We are NCR, the global leader in consumer transaction technology. For more than 130 years, NCR has helped companies better connect, interact and transact with customers.
Through our Environmental, Social and Governance (ESG) strategy, we're committed to addressing key areas that our employees, customers, shareholders, suppliers and communities care about most.
NCR transaction system is a solution for rapid business growth
Deploying a new transaction processing system that improved costs, availability, control and flexibility for one of the largest ATM networks in the UK—with minimal downtime. Here’s how we did it.
"Authentic is a well-engineered product, based on modern technologies and architectures.It is interoperable with all kinds of operating systems and databases, so we could implement it in a similar technical environment to our main in-house systems, giving us the tight integration we really wanted."
Serving over 20 million people every month across 10,500 ATMs, NoteMachine has become one of the largest ATM networks in the UK and a leading force in Europe, dispensing around £20 billion annually in high streets, public transport, retail and more. NoteMachine's growth and expansion called for a new system that was equipped for today's fast-changing-world – but they also needed the confidence of the right relationship in place for such a significant task.
What we delivered
Intelligent transaction processing
When it came to choosing a new transaction processing system, NoteMachine wanted a cost-effective platform that ensured high availability and the best possible customer experience. And, crucially, it had to integrate with their existing back-office systems.
That's why they chose NCR's Authentic, the intelligent transaction-processing platform to route and switch all their ATM transactions. Authentic's intuitive user interface and an easy-to-configure design meant they could incorporate all the features and functions needed to maintain and manage all their devices and services from one platform. It also means they can handle the expansion of business into new markets, where having control over all aspects of the service is critical for success.
What happened next
Improved costs, control and growth
Since implementing Authentic, NoteMachine has significantly reduced costs, increased control of their ATM network and developed the flexibility they need to make changes and add new services customers expect. And it fit seamlessly into NoteMachine's existing IT infrastructure, minimizing downtime. "Transactions are highly perishable – if you can't serve the customer where and when they want, you have almost certainly lost that chance," says Nigel Constable, Managing Director, NoteMachine Technologies. “Authentic and its underlying technology are undoubtedly designed for today’s fast-changing world. With Authentic in place to handle transaction processing, we can expand our business into new markets where having control over all aspects of the service is critical for success.”