Let banking clients order ahead with mobile "click and collect" purchasing
What is NCR Prestage?
NCR Prestage is our mobile click-and-collect and on-demand purchasing solution that enables financial institutions to:
- Increase your potential to attract new clients through unique services
- Offer a convenient service for time-starved customers putting them in control to choose when and where they order and pickup
- Increase staff productivity by allowing customers to place orders in advance
- Enhance customer experience by reducing wait times and providing more pickup options
- Use pre-built, open APIs and customize them to suit your needs
Give your business and retail banking customers choice, convenience and control.
NCR Prestage opens up new ways for you to connect with your small business customers, merchants and consumers using digital channels connected to your physical branch locations.
Order Ahead enables your customers to use their mobile device to pre-order purchases, such as quantities of cash and coin, foreign exchange, cashier checks/money orders or replacement cards and other financial instruments. Consumers, merchant and small business runners choose their branch location and pickup options (traditional teller, mobile teller or self-service smart locker) and are notified when their order is ready to pick up at their convenience.
Buy Now allows existing and new clients to make immediate purchases at pre-stocked smart locker locations. Located in the branch and integrated with a simple, responsive UI linked with a point-of-sale payment system, the smart lockers enable your clients to immediately order cash and coin denominations and leave with their order and payment confirmation in hand.
NCR Prestage benefits for financial institutions:
- Reduced time and costs
Reducing teller transaction times during branch hours allows your staff to focus on higher value engagements that build deeper relationships with customers. - Customer acquisition & retention
Offering smart lockers with “buy now” pre-staging can help you attract new clients with a new and convenient alternative to the traditional cash and coin ordering their FI may offer. - Branch efficiency and productivity
By receiving orders before customers arrive, your tellers can schedule fulfillment during ‘off peak’ hours, reducing queue times versus in-person branch teller requests. - Fast deployment, fast innovation
Rapidly deploy new prestage offers using pre-built NCR APIs or customize them to fit your needs.
