Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
NCR is the world’s leading enterprise technology provider of software, hardware and services for banks, retailers, restaurants, small business and telecom & technology. We enable digital transformation that connects our clients’ operations from the back office to the front end and everything in between so they can delight customers anytime, anywhere and compete.
Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
The network is the heart of digital business. We help you keep it beating with managed services that get you to market faster, extend your global reach and deliver the best customer experience.
Power your business by teaming up with NCR. We sell more payment, assisted and self-service technologies than almost any other vendor in the world. And our experience can help you focus your efforts on the most promising market opportunities.
We are NCR, the global leader in consumer transaction technology. For more than 130 years, NCR has helped companies better connect, interact and transact with customers.
Through our Environmental, Social and Governance (ESG) strategy, we're committed to addressing key areas that our employees, customers, shareholders, suppliers and communities care about most.
Credit unions have a mandate to be careful stewards of members’ money. But TruMark Financial realized their members needed the functionality NCR could provide. The result: exciting functionality and improved member retention.
"We have a great relationship with NCR. They know how to deliver what we need."
— TruMark Financial Credit Union
What they needed
Better accessibility in their mobile channel, with the innovative convenient features members wanted.
Since its founding in 1939 by a handful of Bell Telephone Company of Pennsylvania employees, TruMark Financial Credit Union has grown to be a leader in the credit union industry, providing savings, transaction services, and credit services to its members in the Southeastern Pennsylvania counties of Bucks, Chester, Delaware, Montgomery and Philadelphia. As a non-profit, they focus on returning profits to members through competitive rates, higher investment returns and fewer fees.
TruMark Financial was in need of a more modern platform that offered members the online banking experience and tools expected today. TruMark Financial aims to offer better, if not the best financial products and services in the competitive Philadelphia market.
What we delivered
Enhanced mobile functionality for a consistent experience with an integrated platform.
TruMark Financial knew they needed a stable partner that could help enable them to offer a consistent member experience from one channel to another - including their new business banking services. A partner that could keep them up to speed on innovations in digital banking and collaborate with them on new services for members.
TruMark Financial chose NCR because we offered them the functionality members demanded. They saw NCR could help them create a consistent experience with an integrated platform, including a payments hub. NCR also offers a roadmap with innovative solutions, fintech partnerships, and on-site project management for the onboarding process.
What happened next
TruMark Financial won with its members through a better, more innovative, more consistent mobile experience.
As a result of NCR's partnership, TruMark Financial can now offer members a more consistent mobile experience for greater member retention helping them realize their goal of being the #1 credit union in the Philadelphia area. Now they can offer their members chat bots, online account opening, digital receipts and other innovations.
