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Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
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Urban Eatz, a fast-casual restaurant, needed a better payments platform. So NCR delivered Aloha with NCR Payment Solutions — and now guests can securely pay any way they want.
“NCR is far better than any other processor I have worked with in the past.”
— David Long, Urban Eatz owner
What they needed
More payment options for guests
Urban Eatz is a fast-casual restaurant that delivers fresh, quality food with excellent, friendly customer service. And their made-from-scratch salad dressings, pasta sauces, spreads and turkey burgers have been delighting Richardson, Texas residents for more than a decade. But, they were operating with an outdated payment processing system that didn’t give their customers the payment choices they wanted, like mobile and EMV, which hurt their customer service. Their payment processing system was also less secure and didn’t meet PCI compliance standards.
What we delivered
NCR Aloha + NCR Payment Solutions
NCR Payment Solutions made Urban Eatz our first client to adopt the NCR Aloha platform integrated with NCR Payment Solutions for payment processing.
We were able quickly to replace their outdated payment processor with a system that gave their customers every choice imaginable to make payments, easily and securely—including mobile and EMV payments.
What happened next
Guests can tap, dip and pay their way
Their payment processor went from outdated and limiting to innovative and flexible, improving customer service and becoming PCI compliant with the ability to accept EMV payments. They delighted their customers with sleek designed pin pads that are easy to use and accept all of their payment choices. They also have processing that’s enabled with powerful features like robust reporting and the ability to accept and record tips to easily and in real-time gain access to key business insights.