Restaurant Order & Kitchen Management software

Drive efficiency and maximize the capacity of your kitchen

The kitchen is the heart of your restaurant operations and needs to run at lightning speed to ensure your guests' orders are delivered accurately and timely. We can provide efficient kitchen management solutions to power your workflow.
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Kitchen Management System

Drive kitchen efficiency

  • Quick and accurate routing of orders to multiple stations
  • Accurate quote times for both on- and off-premise orders, including mobile and online
  • Recipes and training for consistent food production
  • Digital make line and expo station for seeing critical items, checking every item added to the bag and easy order-to-order navigation
  • Ability to print and add total number of bags in an order directly on the label
  • Detailed kitchen receipt with guest name, rewards member status, order number and more
Bump Kitchen Order

Providing convenience for everyone

  • Stats on order volume, order times, production status and staff levels available on your phone
  • Color coding and icons to easily identify takeout, curbside and delivery orders
  • Forecasting capabilities to consolidate bulk prep and production items
  • Integration of digital channel orders without impacting prep and production
  • Status notifications for delivery drivers and guests promoted on front-of-house digital signage

Focus on your food and guests, <g2> not your technology.<g2>

<g>#1<g>
NCR is the #1 restaurant POS provider in the world
<g>45,000<g>
Our kitchen technology is used in 45,000+ restaurants worldwide
<g>30+ years<g>
Over 30 years of restaurant industry expertise, features and functionality
KEY FEATURES

Transform your kitchen operations

Improve guest experience
Easily 86 an item that's sold out or out-of-stock directly from the kitchen, and it's automatically updated across your ordering channels for menu accuracy
Reduce waste
Your kitchen staff can easily see the day's forecast of prep items needed to get started by using forecasts based on the past 4 weeks of your sales data
Improve kitchen productivity
Better plan and prep for anticipated order volume spikes with real time visibility, and securely store your patented recipes digitally
Complete orders timely
Easily indicate order status with color codes, and display staff suggested times tostart or drop items with cook times at each station
HARDWARE OPTIONS

KC4 Kitchen Controller

Built to withstand the harsh environments of restaurant kitchens, the durable NCR KC4 Kitchen Controller is the core component to enabling the precise order routing and operational flows of the NCR kitchen production solution. The KC4 offers high performance, best-in-classpower efficiency, simple serviceability and optimized connectivity. Its rugged, solid-state design along with flexible mounting options provide operators the utmost in reliability and versatility when transforming their kitchen operations.

KT2200 Kitchen Touch Display

The durable NCR KT2200 Kitchen Touch Displayis a large, LED back-lit LCD touch screen purpose-built for kitchen environments. The highly-visible display features a tough, full-HD glass screenwith PCAP touch technology and is fully-enclosed in stainless steel that is resistant to typical kitchen contaminants. Measuring 12.5 x 21.5 inches (but only 1.85 inches wide at its largest point) and with flexible mounting options for any kitchen, the NCR KT2200 enables staff to easily see multiple orders in progress as well as take action on them, increasing both accuracy and efficiency.

Bump Bar

Working alongside the NCR KC4 Kitchen Controller, the NCR Bump Bar enables kitchen staff to move orders along by easily “bumping” or deleting orders from the production queue. It features robust, programmable number keys as well as a volume-adjustable speaker that allows for alerts and key presses to be heard in noisy environments. The NCR Bump Bar is built to withstand heavy use, with a rugged aluminum enclosure and rubber end caps that fully protect it from the harshest of kitchen environments.

Restaurant Technology Whitepaper
INFOGRAPHIC

Learn more about how your restaurant tech <g2>can work for you<g2>

Delivery, mobile apps and self-service mean your kitchen is busier and more complex than ever. Having an efficient kitchen operation that can deliver orders accurately and timely is the only way to compete. And this is where we help you shine. With NCR Aloha, every order is routed into the kitchen in the same operational flow—no matter where it was placed, or how customized it is.

built by industry experts

Our restaurant POS solutions are built by industry experts to help increase guest engagement, speed and efficiency

Aloha POS hardware
Aloha Cloud
Ideal for restaurants looking for a simple cloud-based solution.
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Aloha Essentials
Ideal for restaurants that need more robust capabilities for off-premise and restaurant management.
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Point of Sale
Customer Care & Onboarding Support
Payment Processing + EMV
Basic Loyalty
Restaurant Grade Hardware
Email Marketing
Optional add-on
Online Ordering
Optional add-on
Contactless Order & Payments via QR Code
Optional add-on
Advanced Reporting & Business Intelligence
Optional add-on
Gift Cards
Optional add-on
Advanced Loyalty and Marketing
Optional add-on
Optional add-on
Kitchen
Optional add-on
Optional add-on
Digital Signage
Optional add-on
Optional add-on
Payroll
Optional add-on
Optional add-on
Labor and Inventory Management
Optional add-on
Optional add-on
Already have an NCR POS?
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What our customers are saying

"Restaurants with the <g>‘complete digital ecosystem’<g> are now able to churn out two to three off-premise orders a minute, compared to just one order per minute previously"

- Chief Restaurant Officer, National Fast Casual Brand
Accelerate all things digital
Business Challenge:

Reduce in-store disruption from the production of digital orders.

Solution:

Implemented digital make line utilizing our kitchen technology in the back of house.

Value:
  • Increased production capabilities and speed of service
  • Reduced wait times for mobile orders by over 60%
  • Enabled staff to build menu items faster with over 99% accuracy
  • Enabled sales growth of over $1 million in digital sales per store
INFOGRAPHIC

Don't let off-prem throw your <g2>kitchen off track<g2>

Thinking of partnering with a third-party delivery service? If you don’t have the right restaurant technology in place, the volume of off-premise orders could choke up your kitchen. And that could result in slow service, inaccurate orders, poor guest reviews and more. But when you have a flexible, integrated restaurant POS system with a robust kitchen operations management system — the difference is like night and day. Check it out!

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Blogs

Articles and resources for your restaurant.