Aloha Cloud bundle picture

Aloha Essentials POS System

Transform, connect and run your restaurant with Aloha

Featuring an all-in-one solution from front of house to the back of house, Aloha Essentials gives you the technology foundation for your operations, ensuring everything works together for you. Take IT off your to-do list and focus on what matters—delivering great guest experiences.
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Software Features

Everything you need to meet today’s challenges

In today’s market, we’re facing tough realities around creating consistent and cohesive guest experiences, maintaining the varying points of orders coming through your kitchen and hiring and retaining top talent.

You need a partner who can help you navigate today’s technology landscape—and incorporate technology into your strategy to ensure everything works together and deliver the right guest experiences. And you can do it all with NCR Aloha Essentials.

Server helping a customer use the POS system.

Key Features

Online ordering

Curbside pickup and delivery integrations to drive digital sales and regain revenue.

Contactless ordering

Contactless payments to give guests confidence when dining.

Flexible kitchen technology

Easily meet the increasing demand for digital orders while keeping your kitchen organized.

Real-time reports

Use the mobile app to dynamically manage your business and check in—even when you’re not there.

Gift cards & loyalty

Engage guests and keep them coming back.

Secure payments processing

The world’s #1 cloud-enabled restaurant POS.

Secure payments processing

Access delivery partner orders directly from the POS, eliminating the need for tablets. Manage one menu centrally in the back office for delivery providers: Uber Eats, Postmates, GrubHub and DoorDash.

A single subscription

Providing you with all the hardware, software and services you need for one low monthly fee.,
Aloha Cloud NCR Restaurant POS picture
Key benefits

Why Aloha Essentials?

QR Code Payments

Top-Rated

More than 1.5 million employees in the industry are trained on NCR Aloha.
Text-to-Pay

Integrations

With access to 250+ certified solution partners, add new experiences to help you compete.
Digital Receipts

Flexibility to Adapt

Easily integrate contactless dining, off-premise ordering and more so you can meet guests where they are today and tomorrow.
Saved Credit Cards

Real-time Insights

Manage the business, control costs and forecast sales from wherever you are.
Loyalty & Stored Values

Be Supported

Support every step of the way – With 24/7 customer service, you’ll only have one number to call with any questions.
Branded UI

Scalable

Whether you have one location or 100, NCR has the tools you need to move faster, modernize operations and enhance your customers’ experience.
Loyalty & Stored Values

Connected

Run your restaurant end-to-end – Seamlessly connect every interaction in your restaurant with industry-leading technology.
Branded UI

Grow Your Customer Base

Identify, understand engage your most valuable customers with a data and loyalty management platform.

NCR's systems & software are built by restaurant industry experts to help increase guest engagement, speed and efficiency.

Aloha Cloud Bundle Image

Aloha Cloud

Ideal for restaurants looking for a simple cloud-based solution.
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Aloha Essentials

Ideal for restaurants that need more robust capabilities for off-premise and on-premise restaurant management.
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Point of Sale
Customer Care & Onboarding Support
Payment Processing + EMV
Basic Loyalty
Restaurant Grade Hardware
Email Marketing
Optional add-on
Online Ordering
Optional add-on
Contactless Order & Payments via QR Code
Optional add-on
Advanced Reporting & Business Intelligence
Optional add-on
Gift Cards
Optional add-on
Advanced Loyalty and Marketing
Optional add-on
Optional add-on
Kitchen
Optional add-on
Optional add-on
Digital Signage
Optional add-on
Optional add-on
Payroll
Optional add-on
Optional add-on
Labor and Inventory Management
Optional add-on
Optional add-on

Frequently Asked Questions

Does NCR have cloud-based restaurant POS systems?

Yes, NCR has multiple solutions that are cloud-based, including our NCR Aloha Cloud.  For restaurants that prefer all the benefits and functionality of the cloud with true redundancy onsite in their restaurant point-of-sale system, we also have our NCR Aloha platform.

What upfront costs should you expect with NCR?

With our subscription program, your upfront costs only include your implementation, which can vary depending on your specific needs.  All other costs – hardware, software and payment processing – are available as a monthly subscription.

Does NCR offer credit card processing?

Yes. NCR payments includes everything your restaurant needs to enable your customers to pay how they want, securely. Enjoy peace of mind with next day merchant funding, simple pricing, point-to-point encryption and one support number to call. Learn more here,

Does Aloha Cloud have a handheld device for restaurants?

Yes. The handheld features the same UI as the fixed terminal, making it simple to learn and easy to use. The device also boasts an 8-10 hour battery life and is one of the smallest on the market. Learn more about our hardware add ons and bundles here.

What is the cost for customer care and support?

Support and customer care – for both your software and hardware – is included in every subscription so that you always have access to industry experts 24 hours a day, seven days a week.  We also provide a management app you can use to reach out to support if any issues arise.

What is the difference between Aloha Essentials and Aloha Cloud?  

We offer POS and management solutions for restaurants of all sizes, concepts and operations. Aloha Cloud is a cloud- and Android-based point-of-sale that is well suited for independent restaurants and emerging chains with less complex operations. Aloha Essentials, which includes Aloha POS, a Windows-based point-of-sale, is a feature-rich solution for concepts with more robust needs. Both solutions are available as a monthly subscription that includes all your software, hardware, services and payments.

What training is available for staff and restaurant management?

We provide multiple options and channels for training your staff based upon your needs, including in-person and online training and a self-serve knowledge base.
See our video training hub.

Is any warranty included with your hardware?

NCR includes warranties in all its hardware subscription contracts with maintenance available directly from NCR.  We cover functional failure, normal wear and process breakdowns.
Blogs

Articles and resources for your restaurant.