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Aloha Cloud - Cloud-Based POS System

All-in-one cloud-based POS software to run your restaurants with ease.

Featuring an easy-to-use interface, restaurant-grade hardware and next-day payment funding, Aloha Cloud is the all-in-one solution you can depend on.
With offerings to manage the restaurant at every size and stage, we’re here to grow with you.
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INtroducing aloha cloud

Bring your restaurant to life with Aloha Cloud

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Software Features

Front of House

From our Handheld to the fixed terminal, enjoy an easy to use interface that is the same across all screens.
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Back of House

Improve communication and waste less food with the fully-integrated Kitchen Display System for Aloha Cloud.
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Customer Engagement & Loyalty

Attract, retain and grow your customer base with email marketing, loyalty and eCommerce capabilities.
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Reporting and Analytics

Manage your restaurant with clear data and insights to help you make decisions with confidence.
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Key benefits

Why Aloha Cloud?

QR Code Payments

Save Time

Get up and running quickly with dedicated set up concierge services and 24/7 live support.
Text-to-Pay

Intuitive

Leverage technology that is instinctual to today’s employees. Scale your operations and limit mistakes with the consistent user interface that is the same across fixed terminals and the Handheld for Aloha Cloud.
Digital Receipts

Easy to Use

From the POS to the back office, the look and feel of Aloha Cloud has been tested and validated by restaurant operators like you, ensuring everything you need is right where you’d expect.
Saved Credit Cards

Actionable Insights

Aloha Cloud turns overwhelming business data into simple-to-understand reports, so you know where your true profits are and can uncover hidden costs.
Loyalty & Stored Values

Employee Portal

Put the responsibility of submitting schedule availability and shift requests where it belongs: with your employees. Automatic suggestions help make scheduling easier.
Branded UI

Built-in Loyalty Tools

Grow your customer base and average check, plus drive return visits with built-in email marketing and loyalty tools. Easily set up automatic campaigns that turn your best customers into advocates.

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Pricing

Starter
$0
Per month*
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Pro
$65
Per month
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Premium
$140
Per month
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Software
Cloud-based Point of Sale
Menu Management
Loyalty
Email Marketing
Reporting
Site Management
Payment Processing
Online Ordering
Optional Add-On
Advanced Reporting
Optional Add-On
Optional Add-On
Inventory Management
Optional Add-On
Optional Add-On
Employee Management
Optional Add-On
Optional Add-On
Accounting Integration
Optional Add-On
Optional Add-On
Optional Add-On
Kitchen Production
Optional Add-On
Optional Add-On
Optional Add-On
*Pricing includes first hardware terminal subscription.
Onboarding Services and Support included
  • 24X7 Phone and Email Customer Support
  • Virtual Installation and Onboarding Services
  • Payment Setup
  • Menu Consultation and Setup
  • Tax and Store Operations Setup
  • Ecommerce Training and Setup
  • Reporting and Analytics Training and Setup
  • 4- Hour virtual Training

Hardware Bundles

Table Service Hardware Bundle
Includes 15" POS terminal, EMV & NFC device, cash drawer and receipt printer
Fast Casual & Quick Service Hardware Bundle
Includes 15" POS terminal with a customer facing display, EMV & NFC device, receipt printer and cash drawer
PX15 Payment Device from Aloha Cloud Table service bundle
Small in size, Big in power

For restaurant staff on the go, we’ll run with you.

  • 6’’ screen display
  • Redundant UI to the fixed terminal for easy training
  • No WiFi required*
  • 8-10 hour battery life
  • Accepts NFC and digital wallets

Handhelds for Aloha Cloud are compatible with SIM cards from Verizon and T-Mobile

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NCR Aloha Cloud Handheld Device for a RestaurantNCR Aloha Cloud Handheld Device for a Restaurant

Aloha Cloud Add-ons

Online Ordering & Contactless Payments

A digital ordering solution for takeout, curbside pick-up and even dining in where guests can easily order and pay from their own device.

Advanced Reporting & Business Intelligence

An easy-to-use application that enables you to monitor and understand your business performance, track over/under spending and compare KPIs

Labor Scheduling

Build and manage employee schedules and communications that also enables employees to swap shifts and make requests.

Inventory Management

Effectively manage your inventory to help boost profitability and reduce your cost of goods.

Kitchen Production

A kitchen display that gives your staff a digital order display that makes it easy to route customer orders to the kitchen—and turn tables faster.

Delivery Marketplace Integration

Access delivery partner orders directly from the POS, eliminating the need for tablets. Manage one menu centrally in the back office for delivery providers: Uber Eats, Postmates, GrubHub and DoorDash.

Gift Cards

Give guests more options and drive revenue by allowing them to share your restaurant’s dining experience with others. Built to scale from a central configuration easily manage one or many sites gift card programs.
Aloha Cloud NCR Restaurant POS picture
New Customer Experience

From installation to day-to-day operations, we'll be here to help.

Personalized onboarding

Easily set up your POS by working with your dedicated NCR implementation expert. From verifying installation to helping manage your menus, we’ll be by your side the entire time.

365/24/7 support

Our NCR restaurant experts are available every day to work with you and can even proactively prevent issues that occur before you know it.

Ongoing Software Updates

Aloha Cloud automatically updates your software so that you are provided the newest features and repairs in a timely fashion. Updates are prompted, allowing you to decide a convenient time to take them, and require no onsite support to perform.

Aloha Cloud Knowledge Base

Functionality is explained and detailed in step-by-step instructions in our knowledgebase articles.

Frequently Asked Questions

Does NCR have cloud-based restaurant POS systems?

Yes, NCR has multiple solutions that are cloud-based, including our NCR Aloha Cloud.  For restaurants that prefer all the benefits and functionality of the cloud with true redundancy onsite in their restaurant point-of-sale system, we also have our NCR Aloha platform.

What upfront costs should you expect with NCR?

With our subscription program, your upfront costs only include your implementation, which can vary depending on your specific needs.  All other costs – hardware, software and payment processing – are available as a monthly subscription.

Does NCR offer credit card processing?

Yes. NCR payments includes everything your restaurant needs to enable your customers to pay how they want, securely. Enjoy peace of mind with next day merchant funding, simple pricing, point-to-point encryption and one support number to call. Learn more here,

Does Aloha Cloud have a handheld device for restaurants?

Yes. The handheld features the same UI as the fixed terminal, making it simple to learn and easy to use. The device also boasts an 8-10 hour battery life and is one of the smallest on the market. Learn more about our hardware add ons and bundles here.

What is the cost for customer care and support?

Support and customer care – for both your software and hardware – is included in every subscription so that you always have access to industry experts 24 hours a day, seven days a week.  We also provide a management app you can use to reach out to support if any issues arise.

What is the difference between Aloha Essentials and Aloha Cloud?  

We offer POS and management solutions for restaurants of all sizes, concepts and operations. Aloha Cloud is a cloud- and Android-based point-of-sale that is well suited for independent restaurants and emerging chains with less complex operations. Aloha Essentials, which includes Aloha POS, a Windows-based point-of-sale, is a feature-rich solution for concepts with more robust needs. Both solutions are available as a monthly subscription that includes all your software, hardware, services and payments.

What training is available for staff and restaurant management?

We provide multiple options and channels for training your staff based upon your needs, including in-person and online training and a self-serve knowledge base.

Is any warranty included with your hardware?

NCR includes warranties in all its hardware subscription contracts with maintenance available directly from NCR.  We cover functional failure, normal wear and process breakdowns.
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Aloha Cloud Legal

Hardware warranty 
Merchant agreement
Blogs

Articles and resources for your restaurant.

Restaurant Article Hub
Online Ordering
A guide to email marketing for restaurants
Email marketing is a smart, simple and cost-effective way to help.
Read More
Restaurant contactless solutions
Do you have an engaging loyalty program?
A robust customer loyalty program is great for business, now and in the future
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Increasing restaurant service speed
Restaurant pivoting to online orders? 3 considerations
Restaurant pivoting to online orders? 3 considerations.
Read More