Simplify and transform your store’s IT management

Innovate faster for a significantly reduced cost when you virtualize your store applications with NCR.


Powerful platform offers reliable insight into your entire business.

  • Purpose-built retail edge software virtualizes store applications with intelligent automation and cloud management control.
  • Core IT services and virtual machine resources host virtualized POS and applications.
  • Dual-node cluster removes single points of hardware failure, increasing up-time and resiliency.

Intelligent tools give you all the data you need, fast.

  • Intelligent Edge server includes an edge-scale hyperconverged core with tightly integrated compute, storage and networking.
  • Intelligent Edge client securely connects each peripheral to the virtualized software running on the Intelligent Edge server.
  • Intelligent Control Plane, a cloud hosted controller, enables remote provisioning, management, control and updating of Intelligent Edge servers in every store.

Easily integrated platform works with what you already have.

  • A range of modern and legacy client devices are supported, including USB, Bluetooth and serial connected peripherals.
  • Support and maintenance options allow on-going monitoring, patching and updates of the Software Defined Store solution
  • Specific virtualization solutions are easy for POS, tablets, kiosks, self-checkout and other retail store applications.
  • PCI-DSS Tier 1 service provider
“Store IT infrastructures today are complex and expensive to maintain. By shifting our store infrastructure from a hardware centric to a software focused approach, we will be able to increase our speed-of-service, quickly deploy upgrades across our network of stores and add new features and innovations including cloud-enabled services across our chain.”

Mike Rogers, Chief Strategy & Information Office, Pilot Flying J

Don’t just upgrade a lane at a time. Upgrade all stores at one time.

Don’t let legacy infrastructure hold you back. We decouple software from hardware on your existing store technology, so you can modernize your store IT at your own pace—not when expensive vendor upgrades say you have to.

  • Run the latest software on existing hardware
  • Transform existing hardware into multi-functional devices
  • Automate patches and upgrades across all stores
Get more from your staff—and your systems.

Rising labor costs and complex store operation systems are what’s keeping you from reducing cost to serve in-store. We help you maximize staff productivity and simplify store operation processes so you can transform faster while driving down costs.

  • Put the right technology in store associate hands
  • Automate store system processes
  • Run more systems with less touchpoints in-store
Launch new experiences faster than your competitors can.

Whether you’re improving customer loyalty programs, rolling out the next promotion or launching new customer data analytics applications, speed to market is key. Because when your store is agile, you can do anything.

  • Test and deploy new digital experiences at speed
  • Expand your range of self-checkout and touchless payment options
  • Simplify customer loyalty upsell systems in-store
Dramatically reduce your store IT management costs.

We simplify IT management across your store estate with remote centralized control, providing you with a more secure and cost-effective way to manage your stores.

  • Avoid expensive store IT replacements due to vendor dictated end of support deadlines
  • Reduce costly technician site visits via remote identification and remediation of IT issues
  • Transition from a complex store IT footprint to cost efficient thin clients running more workloads
“Virtualization of our key upsell platform is a smart way to reduce the number of devices at customer checkout and deliver a far leaner and efficient IT footprint in the store.”

Edward Dzadovsky, VP North America IT, Circle K


Software Defined Store Overview
Software Defined Store: How It Works


The Total Economic Impact™ Of NCR Software Defined Store

Software Defined Store delivers 164% ROI According to Forrester Study

Want to learn more?
Book a demo now.

NCR delivers market leading store infrastructure and applications at the Retail Edge, designed to help retailers worldwide evolve faster on a lower cost curve. This leadership was further enhanced by the acquisition of Zynstra in 2019, a specialist software company delivering Software Defined Edge infrastructure for retail with patented, unique IP and global scale enterprise deployments. Zynstra’s IP is embedded in an Edge and Cloud microservices strategy for all retail applications and at the core of the NCR Commerce Platform.