Retail is changing and customer habits are more unpredictable than ever — keep them coming back with NCR

Bolster your customer loyalty efforts with NCR's powerful engagement services. Our consumer engagement platform makes creating meaningful, consistent interactions across touchpoints easy.

Doling out discounts doesn’t cut it — loyalty comes from making shoppers’ days easier.


Customer expectations are at an all-time high, and loyalty doesn't go as far as it used to. If you can't meet the immediate and increasingly escalating needs of your customers, whether they're shopping in-person or online, they're more likely to move to one of your competitors than ever before.

  • Improve your consumer experience and loyalty using preferences with relevant offers
  • Capture the real-time voice of the consumer and a holistic view of your shoppers
  • Increase sales and margins with more frequent visits and bigger transaction sizes
  • Save on labor and make operations smoother with easy-to-use tools and automation
  • Consolidate disparate systems and resources
  • Get support for diverse integrated platforms and targeted investments
Join the more than 20,000 stores that drive sales through NCR Consumer Engagement Solutions.
Not sure which product is right for you? We can help.

NCR has all of the customer engagement tools you need to grow your brand.

Advanced Marketing Solution

Design, rollout and manage marketing that attracts new customers and engages your regulars.

  • Preference-based relevant offers, personalized down to the customer/store level
  • Management of real-time voice of the consumer
  • Real-time offers coordinated for cross-channel consistency
  • Consolidation of disparate systems and resources
  • Associate empowerment for boosting upsell/incremental sales efforts
  • Real-time messaging to associate and customer displays, eCommerce shopping carts, printed and electronic receipts
  • Virtually limitless number of offers, messaging and rules triggered by events, usingcomplex rules
  • Load to card
  • Third-party offer management
  • Real-time dynamic customer data management

Easily capture, manage and target your marketing on real-time customer preferences.

  • Retailer created dynamic preferences
  • Choices for preference/response types, delivery channels and targets
  • Real-time preference updates and delivery
  • Significantly enhanced historical transaction data analysis
  • Personalized shopping experience across channels, with relevant offers and messaging tailored for each customer

What makes NCR products and services different?

Consumer engagement, made simple. Schedule a demo now.