the green room | customer story

Big Bunny Market partners with NCR and Dumac for top-rated self-checkout

Big Bunny Market introduced self-service checkouts to give their customers a faster and more convenient way to carry out their regular shop. They turned to NCR to help them create a system which was fast, secure and met their expectations.

Based in Massachusetts, Big Bunny is a family owned and family friendly business where everyone knows they will be greeted with a smile. The installation of the fast lane checkouts meets the expectations of their customers who still want a quality, personalized shopping experience but don’t want to have to wait in line. 

Although many feared their customers might be slow to adopt it, the reverse has been true. This innovation has reduced waiting lines, proved easy to use, and given them more time to focus on real one to one customer service.