Based in Massachusetts, Big Bunny is a family owned and family friendly business where everyone knows they will be greeted with a smile. The installation of the fast lane checkouts meets the expectations of their customers who still want a quality, personalized shopping experience but don’t want to have to wait in line.
Although many feared their customers might be slow to adopt it, the reverse has been true. This innovation has reduced waiting lines, proved easy to use, and given them more time to focus on real one to one customer service.