The shift work of the restaurant industry naturally lends itself to swaps, bids and trades among workers. And another great thing about labor management software is that it’s not only useful for managers—workers can benefit, too.
Today, almost everyone has a smart mobile device. Most labor management applications include an employee-facing app that makes it easier for your staff to access schedule information. This feature gives them the flexibility to submit shift-change requests remotely and quickly on a virtual platform.
This also saves managers time by allowing employees to swap hours amongst themselves without having to involve a manager. Notifications can be set up to request manager approval so they’re kept in the loop, but this type of software gives employees autonomy to take control of their own schedules.
“Daily and in real time, we use [our labor management software] as home base for our scheduling,” said Fred Castellucci of Castellucci Restaurant Group. “It's about being able to track [in] real time and then capture historical wage labor cost percentages, so that's really where we focus our energies.”