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Our tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
We help brands of all sizes reduce the complexities of running their restaurants, so that they can focus on their food and guests - not their technology. Over 100,000 restaurants trust NCR to help them run their operations, drive sustainable growth and create frictionless guest experiences.
No matter your size, where you operate, or what kinds of customers you serve, we’re here to help you create more meaningful interactions between you and your customers.
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Power your business by teaming up with NCR. We sell more payment, assisted and self-service technologies than almost any other vendor in the world. And our experience can help you focus your efforts on the most promising market opportunities.
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When Taco Heads needed operational support to meet a 50% increase in online sales, they turned to NCR Professional Services. And we helped them fill every order with a POS system that supports their business online, onsite and end to end.
“NCR helped us fill a sudden surge of online orders so we didn’t let our customers down. During this time, that’s not a small thing.”
— Sarah Castillo, Taco Heads owner
What they needed
A way to fill 50% more orders—fast
Taco Heads, a popular taco business located in Fort Worth, Texas, was born when Sarah Castillo dreamed of creating the perfect late-night taco experience. Excited by her daughter’s idea, her mother, Tinie, pulled out old family recipes, and together they created the first Taco Heads menu. After starting out in a trailer, Taco Heads expanded to become the first taco truck in Fort Worth and then a brick and mortar in 2016. But, when COVID-19 hit, Taco Heads faced a 50% surge in online orders. Now, they needed a more powerful POS system for end-to-end operation support to keep up with the volume—while addressing costly chargebacks.
What we delivered
NCR Aloha Essentials plus NCR Payment Solutions
NCR delivered our NCR Aloha Essentials plus NCR Payment Solutions for Taco Heads, converting them quickly to the comprehensive, single-source POS they needed, including Aloha Online Ordering, NCR Payment Solutions with EMV terminals and wireless POS tablets. This gave Taco Heads the flexibility to pivot during the ups and downs of COVID-19.
What happened next
Fresh tacos & future-proofing flexibility
Now, Taco Heads had the online ordering and end-to-end support they needed to confidently and quickly process the 50% increase in online orders, helping secure much needed revenue and keeping Sarah’s dream alive during a challenging time. And the addition of NCR Payment Solutions gives Taco Heads better pricing and continuity, plus the ability to accept EMV payments to help reduce fraud and chargebacks.
